To use the Arafa Restaurant  , the user must agree to the terms and conditions and the Privacy Policy on the Arafa Restaurant Website (‘Terms’). Arafa Restaurant may change these Terms from time to time and such modified Terms will be immediately applicable. By using the Arafa Restaurant Service, the user accepts any changes made to the Terms. For detailed information, Contact; Mohamed Sheik Ibrahim & please visit our website www.theorda.com/ arafa-restaurant. 

This site is owned by Mohamed Sheik Ibrahim.

ORDERING 

1. When ordering food from Arafa Restaurant, it is necessary to provide accurate and complete details. Please ensure that the credit or debit card you provide is your own. By agreeing to this, you acknowledge that you will take reasonable care when providing your details. 

2. Arafa Restaurant is committed to providing high-quality food and takes full responsibility for any issues or problems related to food quality, including labeling concerns. The user should be aware of this and take it into account when placing an order with Salem Biriyani Hotel. 

3. The user acknowledges that certain types of food may only be suitable for individuals within certain age ranges. As such, it is solely the responsibility of the user to ensure that the food they are ordering is appropriate for the intended recipient 

PRICES AND PAYMENT 

1. Arafa Restaurant’s website lists accurate prices for food at the time of publication, based on information provided by participating restaurants. Although Arafa Restaurant strives to keep these prices up-to-date, the final price you pay may differ due to changes in the menu or pricing. Arafa Restaurant reserves the right to alter the available food menu and remove any food or delivery options. 

2. The user agrees that if there is a change in prices, Arafa Restaurant and its employees will not be held liable in any way. 

3. When placing an order, the Arafa Restaurant App and/or Website will display the total price for food and food delivery, including all applicable taxes and charges. Full payment must be made for all items specified in the order. 

4. If you choose to pay online, it is important to ensure that the payment method is secure. Your debit/credit card details will be encrypted to prevent unauthorized access. Additionally, your credit card company may conduct security checks to verify your identity before accepting payment. 

DELIVERY 

1. Our delivery period is approximately and may vary. We will deliver your food to the address you specified during the ordering process. 

2. We will strive to deliver your food within the specified time frame; however, we cannot be held responsible for any losses resulting from late delivery. If the food is not delivered within the estimated delivery time quoted, please contact us by email and we will do our best to ensure your order is delivered as quickly as possible. 

3. Arafa Restaurant will not void or refund the delivery charge in case of a late delivery 

4. If you are unable to accept delivery of the food at the time it is ready or if we are unable to deliver at the nominated time due to your failure to provide appropriate instructions or authorizations, then the food shall be deemed to have been delivered to you and all risk and responsibility in relation to such food shall pass to you. The customer is responsible for any storage, insurance, or other costs incurred by Arafa Restaurant due to the inability to deliver, and the customer will fully indemnify Arafa Restaurant Hotel for such costs. 

5. To ensure the safe delivery of Food, it is your responsibility to make sure that the necessary arrangements, including access where necessary, are in place at the time of delivery. Arafa Restaurant shall not be held liable for any costs, damages, or expenses incurred as a result of a failure to do so. 

CONTACT 

1. If you have any questions or comments about this Platform, please do not hesitate to contact us at the following details: 

2. Email: pmsibrahim@gmail.com